IT SHARED
SERVICES – ANGLOPHONE SOUTH SCHOOL DISTRICT
INVITES
APPLICATIONS FOR THE FOLLOWING TEMPORARY POSITION
CURRENTLY SUPPORTING
COMPETITION # TSPL1-19
TECHNOLOGY
SUPPORT SPECIALIST: LEVEL I
Location –
Hampton Education Centre
Pay Band 3 SBO ($1544 - $2471 biweekly)
Effective immediately to April 29, 2022 with possibility of
extension
DEFINITION
Under the direction of the
Level 2 Technician and/or Information Systems Manager, this employee is
responsible to provide day-to-day technical support of LANs, Fortinet firewalls
hardware, software and peripherals, Active Directory, Notebook Application,
Help Desk Client, Inventory Asset Management to schools and district offices.
Tasks
·
Carry out the installation, configuration,
maintenance, update and administration of network operating systems on school
and district office servers. (Fortinet firewalls, switches and access points)
·
Carry out the installation; configuration,
maintenance, update, administration and inventory of hardware and software.
·
Respond to clients’ needs through established call
tracking system (help desk) and/or other systems.
·
Carry out maintenance of Help Desk application -client
·
Troubleshoot and resolve technical problems relating
to networks, workstations and software applications.
·
Install and troubleshoot network cabling, at the
discretion of the district.
·
Carry out maintenance of accounts using Active
Directory or Azure.
·
Carry out maintenance of notebook application
·
Keep school and district staff informed of any
changes, repairs or updates to their information systems.
·
Technical liaison between schools, districts, service
providers and department of education staff.
·
Assist in the management and upkeep of the provincial
inventory database in schools.
·
Assist in the management and protection of identified
critical data in schools.
·
Perform all other related duties as assigned by the
Level 2 Technician and/or Information Systems Manager.
Qualifications
·
Successful completion of a recognized Computer
Technology program or equivalent work experience.
·
A+ certified and one or more of the following
certifications: CCNA, MCSE, MCP would be an asset. Must be ready to acquire
other certifications as required.
·
Minimum of two (2) years experience as a computer
technician who has worked with network operating systems.
·
An equivalent combination of training and experience
related to the position may be accepted.
Necessary Special Requirements
·
Must be able to work as part of a team, as well as
being able to work independently with a diverse client base.
·
Must be physically fit, as this position requires
lifting an average of 40 lbs.
·
Must have good leadership and organizational skills.
·
Expected to stay abreast of latest technology developments.
·
Must have demonstrated strong interpersonal, verbal
and written communication skills.
·
Must have a valid driver’s licence and transportation
for travel within NB as required.
·
Must have Canadian residency
Applications
must include a current resume and the names of three work-related references.
Applications can be emailed to asd-s.jobs@nbed.nb.ca quoting the
competition # in the subject line.
Applicants must clearly demonstrate the essential qualifications to be
given further consideration. Subject to the response of this competition,
education and/or experience requirements may be changed.
Thank
you in advance for applying. Only those selected for an interview will be
contacted. Criminal record check will be required as a condition of employment
for the successful candidate.
Competition closes December 7, 2021 at
12:00 pm (Noon)
We are an Equal Opportunity Employer and we promote
a scent-free environment.