IT
SHARED SERVICES – ANGLOPHONE SCHOOLS
INVITES
APPLICATIONS FOR THE FOLLOWING PERMANENT POSITIONS CURRENTLY SUPPORTING
ANGLOPHONE EAST SCHOOL
DISTRICT (3 POSITIONS)
ANGLOPHONE NORTH SCHOOL
DISTRICT (1 POSITION)
ANGLOPHONE SOUTH SCHOOL
DISTRICT (4 POSITIONS)
ANGLOPHONE WEST SCHOOL
DISTRICT (4 POSITIONS)
COMPETITION # TSPL1-12
TECHNOLOGY
SUPPORT SPECIALIST: LEVEL I
Pay Band 3 SBO ($1544 - $2471
biweekly)
DEFINITION
Under the direction of the Level 2 Technician and/or Information
Systems Manager, this employee is responsible to provide day-to-day technical
support of LANs, Fortinet firewalls hardware, software and peripherals, Active
Directory, Notebook Application, Help Desk Client, Inventory Asset Management
to schools and district offices.
Tasks
·
Carry out the installation, configuration, maintenance, update and
administration of network operating systems on school and district office
servers. (Fortinet firewalls, switches and access points)
·
Carry out the installation; configuration, maintenance, update,
administration and inventory of hardware and software.
·
Respond to clients’ needs through established call tracking system (help
desk) and/or other systems.
·
Carry out maintenance of Help Desk application -client
·
Troubleshoot and resolve technical problems relating to networks,
workstations and software applications.
·
Install and troubleshoot network cabling, at the discretion of the
district.
·
Carry out maintenance of accounts using Active Directory or Azure.
·
Carry out maintenance of notebook application
·
Keep school and district staff informed of any changes, repairs or
updates to their information systems.
·
Technical liaison between schools, districts, service providers and
department of education staff.
·
Assist in the management and upkeep of the provincial inventory database
in schools.
·
Assist in the management and protection of identified critical data in
schools.
·
Perform all other related duties as assigned by the Level 2 Technician
and/or Information Systems Manager.
Qualifications
·
Successful completion of a recognized Computer Technology program or
equivalent work experience.
·
A+ certified and one or more of the following certifications: CCNA,
MCSE, MCP would be an asset. Must be ready to acquire other certifications as
required.
·
Minimum of two (2) years experience as a computer technician who has
worked with network operating systems.
·
An equivalent combination of training and experience related to the
position may be accepted.
Necessary Special Requirements
·
Must be able to work as part of a team, as well as being able to work
independently with a diverse client base.
·
Must be physically fit, as this position requires lifting an average of
40 lbs.
·
Must have good leadership and organizational skills.
·
Expected to stay abreast of latest technology developments.
·
Must have demonstrated strong interpersonal, verbal and written
communication skills.
·
Must have a valid driver’s licence and transportation for travel within
NB as required.
·
Must have Canadian residency
Applications must
include a current resume and the names of three work-related references. Please
state order of District preferences within your cover letter. Applications can be emailed to asd-s.jobs@nbed.nb.ca
quoting the
competition # in the subject line.
Applicants must clearly demonstrate the essential
qualifications to be given further consideration. Subject to the response of
this competition, education and/or experience requirements may be changed.
Thank you in advance for applying. Only those selected for an
interview will be contacted. Criminal record check will be required as a
condition of employment for the successful candidate.
Competition closes September 23, 2020
at 12pm
We
are an Equal Opportunity Employer and we promote a scent-free environment.